Decision-Making Approaches - Tools - Processes


  • Directive - Non-negotiable

  • Involving - Input - Diversity of Perspectives Informs Decisions Made

  • Delegating - On Your Own - With or Without Input or Non-negotiables

  • Informing - Communication Loops

  • Participatory - Engaging Diversity and Stakeholders in HIGH ownership



Decision Making Styles

  • Consensus - the group has complete agreement on the decision;
  • Authority - the leader makes the final decision;
  • Majority - everyone votes or states their preference, the majority option is the decision;
  • Minority - a few people advocate their view strongly and the rest of the group either go along with the decision, or the minority group block or veto other decision options.
  • No Response - where decisions go unnoticed because they are not recognized as decisions.


Decision to Involve Others


Your decision-making approach may also be affected by group characteristics or dynamics. For example, experienced or knowledgeable groups or teams are far more likely to require a participative or delegative style than teams made up of novices. Some useful things to consider when deciding how to involve others include:

  • the amount of time available to deal with the issue;
  • the extent to which the group is affected by the decision;
  • whether people need to think through how decisions may affect them and their areas of work;
  • the amount of expertise and knowledge the group members bring to the decision making process;
  • the importance of the group's commitment to the decision.


Resource Links